National Contacts Keywords
Back to Index
About this feature.
Size: View this resource with small text View this resource with medium text View this resource with large text View this resource with high visibility


This term is often used to describe processes that are in place to resolve professional differences between those working with children and families, arising out of the assessment, care planning and decisions made in individual cases. The processes provide for how disputes should be passed upwards through the levels of management within and across agencies ('escalated') if it is not possible to resolve them at the first line manager level.


tri.x logo

We provide online procedures, click here for more information.